Technology Governance
Establishing operating models, ownership structures, governance forums, decision controls, executive reporting, and traceability across complex technology initiatives.
Technology Governance & Transformation Leader
AI Governance · Technology Risk · Delivery Excellence · Regulatory Readiness
I turn complex technology operations into governed, resilient, and predictable outcomes.
With more than 22 years of experience across banking, financial services, and insurance, I bring together technology delivery, risk management, release governance, quality engineering, regulatory readiness, and practical AI transformation.
- ✔Technology Governance
- ✔Technology Risk & Controls
- ✔Regulatory Readiness
- ✔AI Governance
- ✔Delivery & Release Excellence
- ✔Quality & Operational Resilience
Minneapolis, Minnesota
Leadership Profile
Turning fragmented technology operations into governed outcomes.
Organizations often struggle because delivery, risk, compliance, quality, and technology teams operate through disconnected processes. I help leadership establish the structure needed to improve execution and reduce risk.
Technology Governance & Transformation Leader with more than 22 years of experience across banking, financial services, and insurance.
I help organizations establish the structure needed to improve execution and reduce risk: clear accountability, predictable program delivery, technology control and audit readiness, cross-functional governance, and responsible AI adoption.
My background spans senior technology leadership, enterprise program delivery, release governance, quality transformation, and regulatory coordination across global banking and insurance environments.
Technology Risk & Regulatory Readiness
Connecting technology delivery with ISO 27001, internal controls, PCI, third-party risk, evidence management, audit response, and remediation tracking.
Delivery & Release Excellence
Improving release readiness, dependency management, deployment governance, production validation, stakeholder communication, and post-release accountability.
AI Governance & Process Transformation
Applying AI to practical governance, compliance documentation, control mapping, evidence management, and operational decision-support workflows.
Delivery Impact
Measurable outcomes and leadership signals.
Concrete results from 22+ years of enterprise delivery, release governance, quality engineering, and Agile transformation.
22+
years in enterprise technology
~70%
reduction in manual testing effort
$250K+
documented savings from improvements
~20%
delivery productivity improvement
35+
frameworks in AssureCore platform
Multi-$M
technology programs supported
› More than 22 years of enterprise technology experience across banking, financial services, and insurance.
› Led global and cross-functional technology teams in vice-president and senior leadership roles.
› Supported multi-million-dollar technology transformation and platform modernization initiatives.
› Reduced manual testing effort by approximately 70% through automation and engineering practices.
› Delivered documented cost savings exceeding $250,000 through automation and process improvements.
› Improved delivery productivity by approximately 20% through Agile operating-model transformation.
› Established release governance practices spanning planning, deployment, validation, communication, and closure.
› Coordinated audit readiness, control evidence, and remediation activities across technology and compliance teams.
› Built working AI-enabled products for compliance, underwriting, and governance automation.
Where I create value
The problems organizations bring me in to solve.
Senior technology leaders engage me when they need governance clarity, delivery accountability, regulatory readiness, and operational discipline — not just process facilitation.
✔Unclear technology accountability and governance structures
✔Audit and regulatory readiness gaps
✔Unpredictable release and deployment outcomes
✔Disconnected delivery, risk, and compliance teams
✔Executive visibility and reporting gaps
✔Quality and operational resilience weaknesses
✔AI adoption without governance frameworks
✔Enterprise transformation without operational discipline
Professional Experience
Selected leadership experience.
Senior technology leadership across banking, financial services, and insurance.
Dec 2023 — Present
Travelex Insurance Services
Part of Cover-More Group within Zurich Insurance Group
Program Manager — Technology Delivery, Governance and Compliance
- › Lead release governance across planning, readiness, deployment coordination, production validation, and closure.
- › Coordinate delivery across engineering, QA, business analysis, infrastructure, operations, and business stakeholders.
- › Develop release runbooks, deployment plans, validation standards, release calendars, and leadership communications.
- › Support ISO 27001, internal-control, PCI, and third-party risk initiatives through evidence coordination, ownership tracking, and audit response.
- › Improve cross-functional delivery governance, accountability, and executive visibility.
- › Coach multiple delivery teams in planning, dependency management, continuous improvement, and predictable execution.
- › Explore AI-enabled approaches to governance documentation, evidence management, and delivery operations.
Oct 2018 — Dec 2023
Bank of the West / BNP Paribas
Vice President — Technology Manager
- › Led enterprise technology upgrade and transformation programs across retail banking operations.
- › Managed global teams, vendors, software delivery risk, and cross-functional execution.
- › Delivered measurable productivity improvements through Agile transformation and process redesign.
- › Reduced manual testing through automation engineering and DevOps practices.
- › Established quality, release, and delivery controls for critical banking platforms.
- › Delivered documented savings through automation and operating-model improvements.
2002 — 2018
Apple, American Express, First Tech Federal Credit Union
Earlier Enterprise Banking Programs
Technology Leadership — Quality Engineering, Program Management
- › Progressed through quality engineering, automation, consulting, test management, and process-transformation roles.
- › Led distributed technology and quality teams across onsite and offshore delivery models.
- › Implemented scalable test automation and delivery-governance practices.
- › Supported CRM, banking, data, and enterprise application programs.
- › Improved release confidence through quality gates, traceability, and operational discipline.
AI and Innovation
Building practical tools around real governance problems.
Each initiative is grounded in an operational challenge I encounter directly — audit readiness, compliance management, underwriting decisions, and delivery governance. Built by a practitioner with hands-on experience in each domain.
AI Governance, Risk & Compliance Platform · 35+ Frameworks
AssureCore
Problem: Compliance teams can't afford audit chaos — chasing evidence, managing control gaps across spreadsheets, and fire-drilling every audit cycle with no unified system of record.
Approach: Built AssureCore — a working AI-enabled governance, risk, and compliance platform designed around the operational challenges of managing controls, evidence, risks, assessments, and audit readiness across more than 35 regulatory and industry frameworks.
Outcome: A deployed, working platform built by a practitioner who coordinates these audit programs daily. Includes specialist AI-assisted workflows for compliance documentation, control mapping, and evidence management.
AI · Insurance · Multi-Agent Prototype
UnderwriterAI
Problem: Underwriting decisions involve repetitive policy lookups, broker queries, and routine approvals that slow cycle times and create inconsistent outcomes across teams.
Approach: Designed a multi-agent insurance prototype to assist with policy interpretation, routine underwriting decisions, broker support, and consistent decision-making — built during active work in the insurance sector.
Outcome: Bridges domain expertise in insurance delivery with applied AI product thinking. Demonstrates initiative at the intersection of operations, AI, and governance.
AI · Governance Automation · Orchestration Framework
AgentVerse
Problem: Program managers and governance leads spend disproportionate time on status reporting, evidence collection, and documentation that could be systematically automated.
Approach: Designed an experimental orchestration framework exploring how specialist AI agents can support governance reporting, audit documentation, evidence preparation, and operational workflows.
Outcome: AI applied to the exact governance and delivery workflows I manage daily — demonstrates practical automation thinking grounded in real operational experience.
QA · Jira Governance · Delivery Tooling
Delivery & Quality Tools
Problem: Delivery teams lack test governance visibility, consistent Jira field standards, and reliable reporting — creating noise in release readiness assessments.
Approach: Built a collection of working tools for test management, Jira governance, workflow automation, documentation, and delivery visibility using Python, TypeScript, Flask, and Jira APIs.
Outcome: Tooling that directly supports release governance and QA maturity — the same problems these tools solve are ones I address for organizations every day.
Governance, Risk & Compliance
Connecting compliance requirements to technology execution.
My differentiator is the ability to work across both delivery and governance. I do not approach compliance as a documentation exercise — I focus on embedding ownership, evidence, and repeatable controls into day-to-day technology operations.
› ISO 27001 audit readiness
› Internal technology controls
› ICIF control coordination
› PCI assessment support
› Evidence management and repositories
› Control ownership and traceability
› Risk identification and remediation tracking
› Third-party technology risk governance
› Release and change governance
› Production readiness standards
› Operational resilience programs
› Executive risk reporting
› Cross-functional audit response
Current context
At Travelex Insurance Services (part of Cover-More Group within Zurich Insurance Group), I support ISO 27001 audit coordination, ICIF controls, PCI compliance, third-party risk governance, evidence repository management, and cross-functional audit response — partnering with stakeholders across Travelex, Cover-More, and Zurich.
Recommendations
What colleagues and leaders say.
Pulled directly from LinkedIn. 7 recommendations on file — 2 visible publicly without login.
"Praveen is always engaged and striving to improve the solutions he and his team implement. He is open to ideas and implements them into a product that is scalable and flexible. With he and his team's automation we were able to improve quality and become much more efficient. He is a great collaborator, leader and team player."
Pat Kostal
Colleague — Bank of the West
"Praveen has setup QA automation for the bank and is very valuable to our organization. Thanks for doing great work Praveen — really enjoy working with you!"
Michelle N.
Colleague — Bank of the West
7 recommendations on LinkedIn. View all on LinkedIn ↗
Skills & Credentials
Leadership, governance, Agile, compliance, and technology fluency.
Governance & Risk
Technology GovernanceTechnology RiskOperational ResilienceExecutive ReportingDecision Controls
Compliance & Audit
ISO 27001ICIFPCIThird-Party RiskControl EvidenceAudit Response
Delivery Leadership
Program ManagementRelease GovernanceStakeholder ManagementVendor ManagementPortfolio Coordination
Agile & Quality
ScrumKanbanSAFeQuality EngineeringAutomationContinuous Improvement
Technology & AI
JiraConfluenceAWSPythonTypeScriptAI GovernanceSharePointCI/CD
Certifications
Opportunities
Leadership roles aligned with my experience.
Focused on senior leadership opportunities involving technology governance, technology risk and controls, AI governance, enterprise transformation, delivery excellence, regulatory technology, and operational resilience. Target roles include Director, Senior Manager, Principal Program Manager, and senior individual-contributor leadership positions.
Director, Technology GovernanceDirector, Technology Risk and ControlsAI Governance Program LeadSenior Technical Program ManagerDirector, Delivery ExcellenceTechnology Transformation DirectorGRC Technology Program ManagerOperational Resilience Program LeadDirector, Release and Quality GovernanceSenior Manager, Technology Controls
Let's connect
Open to conversations with technology, risk, and transformation leaders.
I welcome conversations with technology, risk, compliance, insurance, banking, and transformation leaders working to improve governance and execution. Whether you are hiring, exploring a collaboration, or building something in this space — reach out.